FAQ

Quick Answers to Your Top Questions

Q: Is there really a lifetime warranty?
Yes. Your Time Flex watch is covered for life against manufacturing defects.

Q: Can I exchange if I ordered the wrong size?
Yes. As long as it's within 14 days and the item is unused.

Q: Do you ship internationally?
Yes. We ship worldwide with full tracking.

Q: When will I get my tracking info?
Tracking details are emailed as soon as your order ships — typically within 1–2 business days of purchase.

Q: Can I return a worn item?
No. All returns must be unused and in original packaging to qualify.