WARRANTY INFO
Flex with Confidence — for Life.
Every Time Flex timepiece is crafted with precision and backed by our Lifetime Flex Guarantee.
🛡 Standard Coverage
All watches come with a 2-Year Manufacturer Warranty, which covers:
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Manufacturing defects in materials
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Workmanship-related issues
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Internal component failures
If your watch stops functioning due to a factory issue within this period, we’ll repair or replace it — no questions asked.
🔁 Lifetime Flex Guarantee (Extended Warranty)
Upgrade your peace of mind — our Lifetime Warranty extends coverage beyond two years.
What it covers:
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All manufacturer defects — for life
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If the watch cannot be repaired, we’ll replace it with a new one
⚠ What’s Not Covered
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Accidental damage or misuse
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Water damage (unless labeled water-resistant)
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Normal wear & tear (scratches, fading, strap discoloration, etc.)
📝 Submitting a Claim
To file a warranty claim:
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Email us at support@thetimeflex.com
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Include your order number
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Describe the issue (attach photos if possible)
Our team will respond within 1–2 business days to assist.