WARRANTY INFO

Flex with Confidence — for Life.

Every Time Flex timepiece is crafted with precision and backed by our Lifetime Flex Guarantee.

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🛡 Standard Coverage

All watches come with a 2-Year Manufacturer Warranty, which covers:

Manufacturing defects in materials

Workmanship-related issues

Internal component failures

If your watch stops functioning due to a factory issue within this period, we’ll repair or replace it — no questions asked.

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🔁 Lifetime Flex Guarantee (Extended Warranty)

Upgrade your peace of mind — our Lifetime Warranty extends coverage beyond two years.

What it covers:

All manufacturer defects — for life

If the watch cannot be repaired, we’ll replace it with a new one

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⚠ What’s Not Covered

Accidental damage or misuse

Water damage (unless labeled water-resistant)

Normal wear & tear (scratches, fading, strap discoloration, etc.)

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📝 Submitting a Claim

To file a warranty claim:

Email us at support@thetimeflex.com

Include your order number

Describe the issue (attach photos if possible)

Our team will respond within 1–2 business days to assist.