RETURNS & EXCHANGES

Easy Returns. Zero Stress.

Not 100% happy with your piece? No worries. You can request a return or exchange within 14 days of receiving your order.

Eligibility:

  • Item must be unused and in its original condition

  • Must be returned in original packaging

  • Custom pieces and clearance items are non-refundable

How to start a return:
Email support@thetimeflex.com with your order number and reason for return. We’ll guide you through the next steps.

Please note: return shipping costs are the customer’s responsibility unless the product arrived damaged or defective.