RETURNS & EXCHANGES
Easy Returns. Zero Stress.
Not 100% happy with your piece? No worries. You can request a return or exchange within 14 days of receiving your order.
Eligibility:
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Item must be unused and in its original condition
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Must be returned in original packaging
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Custom pieces and clearance items are non-refundable
How to start a return:
Email support@thetimeflex.com with your order number and reason for return. We’ll guide you through the next steps.
Please note: return shipping costs are the customer’s responsibility unless the product arrived damaged or defective.